FAQ

How Do I Place An Order?

 

Place an order on my website and I will post your GEMMALEES  jewellery out to you.

If you would like a particular colour or chain size different to those shown on the website then please contact me by email at gemmaleesjewellery@gmail.com or go to the 'Contact Me' section on this website.

You can also check out my Facebook page GEMMALEES for more beautiful jewellery available on there too.

What Materials Are Used?

I use Sterling Silver for all chains, ear hooks and jewellery findings, unless otherwise stated.

 

I use Swarovski Crystal, Pearls, Semi-Precious beads & Sterling Silver Charms/Pendants.

 

Payment Options

Payments accepted by debit/credit card or Paypal.

Bespoke Orders, I can email you an invoice for you to pay via Paypal or debit/credit card.

 

 

Delivery Costs

 

Delivery costs are:

£3.45 per order.

Once you've placed your order and payment is made I will get making your beautiful jewellery and post it out to you.

All GEMMALEES jewellery comes packaged in a GEMMALEES gift box.

​Returns & Refunds

If you unfortunately need to return an item and require an exchange or refund then please contact me within 7 days of delivery by email at gemmaleesjewellery@gmail.com 

 

Unfortunately I can not offer a refund or exchange on earrings due to hygiene reasons.

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